Expert menopause support for women & workplaces
We combine compassionate, personalised consultations with measurable workplace impact, turning menopause support into tangible business outcomes.
Who we are
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Coastal GP Menopause Consultancy aims to transform workplace culture around menopause, creating an environment where women feel supported and empowered.
We offer bespoke programs that specifically address the symptoms experienced by employees, measuring the impact on their work and overall wellbeing.
Through our Menopause at Work Impact Questionnaire, we track improvements over time, demonstrating the effectiveness of your tailored support.
We consider ourselves as a strategic partner in retaining talented female employees, bridging the gap between wellbeing initiatives and business performance.
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1. Expertise You Can Trust
All consultations and workshops are delivered by a British Menopause Society accredited Advanced Menopause Specialist, ensuring the highest standard of evidence-based care.
2. Compassionate, Individualised Support
Every woman’s experience of menopause is unique. We provide personalised, holistic guidance that respects individual needs, preferences, and circumstances.
3. Empowering Workplaces
We help organisations create cultures where menopause is understood, supported, and openly discussed — improving wellbeing, retention, and performance.
4. Evidence-Led, Holistic Care
Our recommendations are grounded in the latest clinical research and best practice, integrating medical, lifestyle, and psychological approaches.
5. Confidentiality and Professionalism
Whether in individual consultations or group settings, privacy and dignity are at the heart of everything we do.
6. Practical Solutions, Not Complexity
From Menopause Action Plans to individual treatment pathways, we turn overwhelming requirements into clear, achievable steps.
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The journey of Coastal GP Menopause Consultancy is a narrative of personal experience, professional evolution, and a commitment to addressing a significant gap in women's healthcare.
Dr. Lorraine Kemp, a friendly and approachable GP, found her passion for menopause care ignited by her own experience with early menopause following the birth of her third child. This pivotal moment not only shaped her understanding of the physical and emotional challenges women face during this transition but also fuelled her desire to advocate for better support and care.
Dr. Kemp earned her medical degree and Bachelor of Science in Gastroenterology from Imperial College London in 2008. Following her education, she undertook competitive training in Emergency Medicine and General Practice across London, gaining invaluable experience in acute care and community services. With over 18 years in both the NHS and private sectors, she has developed a multifaceted approach to patient care.
Dr. Kemp's diverse background includes serving as the Clinical Lead for a local district general hospital's Urgent Treatment Centre and providing online GP services for a leading private medical insurer. Her work in menopause clinics and her role as an NHS GP solidified her expertise in women's health. She recognised the health inequalities many women face, particularly concerning perimenopause care, which often lacks alignment with evidence-based practices.
A significant innovation in Dr. Kemp's practice emerged through her work in NHS menopause clinics, where she developed pioneering group consultation sessions. Rather than limiting care to individual appointments, she recognised the power of combining expert guidance with peer support, enabling women to learn from one another's experiences whilst receiving personalised, evidence-based care.
This innovative approach caught the attention of menopause expert Kate Muir, who met Dr. Kemp at a Big Sister event. Kate described Dr. Kemp's NHS group consultations as pioneering, recognising their value as a model for modern menopause care. In her commentary, Kate highlighted how group sessions provide women with more detailed information whilst creating a mini support network—an approach she advocated for adoption across surgeries and organisations. Dr. Kemp has since extended this successful model to businesses, establishing group consultations as a standard offering in her consultancy services.
With her extensive clinical experience, recognition from leading menopause advocates, and a deep understanding of the challenges women face, Dr. Kemp established Coastal GP Menopause Consultancy to provide specialised, evidence-based care at scale. The consultancy was born from her vision of creating a supportive environment where women can receive individualised care tailored to their unique experiences, whether through individual consultations, pioneering group sessions, or organisational support.
Our corporate Services
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From April 2026, employers with more than 250 employees are being encouraged to publish Menopause Action Plans. This can feel overwhelming, but we are here to make it simple.
We provide clear, expert guidance to help you create a robust, evidence-based Menopause Action Plan and policy that supports your workforce and meets emerging expectations.
Menopause care is our expertise.
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Individual consultations with a British Menopause Society accredited Advanced Menopause Specialist represent the gold standard in menopause care.
Each consultation includes:
A full sixty minute appointment with an expert.
Review of the pre-completed symptom questionnaire and registration form to ensure a focused, personalised session.
Discussion of holistic, evidence-based treatment options.
Private prescriptions where appropriate.
Consultation notes and prescriptions provided for the employee to use privately or to discuss with their NHS clinician.
We evidence the impact of our support by asking the employees to complete an ‘impact of menopause in the workplace’ questionnaire prior to our appointment, and 2 months after.
For continuity of care, we also offer:
Email queries to the clinician seen
30 minute followup consultations
15 minute check ins
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GROUP WORKSHOPS
Group consultations are an innovative and supportive way to deliver menopause care.
Each group includes:
Up to five participants
A two hour session with a British Menopause Society accredited Advanced Menopause Specialist.
Pre-completed symptom questionnaire, registration form, and confidentiality agreement.
A secure video link where participants can listen to each other’s consultations.
These sessions offer a unique blend of:
Shared experience
Peer support
Expert guidance
Individualised, evidence-based treatment plans
Private prescriptions
Personal consultation notes
We evidence the impact of our support by asking the employees to complete an ‘impact of menopause in the workplace’ questionnaire prior to our appointment, and 2 months after.
For continuity of care, we also offer:
Email queries to the clinician seen.
30 minute follow up consultations.
15 minute check in.
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We work with organisations to deliver educational events that:
Build awareness
Encourage open conversation
Create a supportive culture around menopause
These sessions can be tailored to your specific workforce and delivered online or in person.
Services for individuals
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For ultimate support with you menopause symptoms. Ideal for patients initiating treatment for menopause - £75 per month for 6 months £450 total (worth £675)
Includes:
An initial 60 minute consultation
Four 15 minute check ins over 6 months
Two 30 minute follow up consultations as needed
Access to email support, with check ins and follow ups brought forward as needed
All private prescriptions issued within the consultations
Any referrals to specialists provided
Summary of consultations emailed for your records and to share with your GP
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Individual consultations with a British Menopause Society accredited Advanced Menopause Specialist represent the gold standard in menopause care.
Each consultation includes:
A full sixty minute appointment with an expert.
Review of the pre-completed symptom questionnaire and registration form to ensure a focused, personalised session.
Discussion of holistic, evidence-based treatment options.
Private prescriptions where appropriate.
Consultation notes for your records or to share with your NHS GP.
We can arrange referrals for private specialists, investigations and blood tests as needed.
For continuity of care, we also offer:
Email queries to the clinician seen
30 minute followup consultations
15 minute check ins
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You can get in touch with your clinician by email after your appointment if you have any queries. If you need a little more time, we can provide a 30 minute follow up or a 15 minute check in. We will ask you to complete your symptom questionnaire beforehand so we can see how things are going.
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We offer friendly, experienced GP appointments: in person in Rochester or Canterbury, or video appointments from the comfort of your own home.
Each consultation includes:
A full thirty minute appointment with an experienced GP.
Review of the pre-completed registration form to ensure a focused, personalised session.
Discussion of holistic, evidence-based treatment options.
Private prescriptions where appropriate.
Consultation notes for your record or to share with your NHS GP.
Referrals for private specialists, investigations and blood tests as needed.
Follow up email query with your clinician included.
For continuity of care, we also offer:
30 minute GP follow up for £125
15 minute GP follow up for £65
Please note that certain symptoms are not appropriate for remote consulting- these are typically abdominal pain, headaches, dizziness, injuries, or lumps which would typically require a face to face examination. We are happy to advise, but will not be a thorough assessment as we will ask you to be seen for face to face examination.
We are not an emergency service, so please do not book with us, but call 999 if you have:
acute chest pain or abdominal pain
breathing difficulties
confusion
stroke symptoms (weakness or numbness on one side, visual or speech problems)
signs of sepsis (symptoms suggesting infection spreading, such as fever with confusion, mottled skin, or extreme lethargy)
mental health crisis with high risk of self harm
testimonials
Frequently asked questions
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We off remote consultations via a secure video link and face to face appointments at The Clinic by La Ross, 10a Centre Court, Rochester, Kent ME2 4BQ.
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Please note if an appointment is cancelled with less than 24 hours notice you will still be charged the appointment fee. We require at least 48 hours notice if you wish to reschedule or cancel your appointment without charge.
For cancellations with more than 24 hours notice but less than 48 hours notice, a cancellation fee of 50% of the appointment charge may be charged.
If you have any difficulty cancelling, please contact us.
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There are options. Often hormonal blood tests are not required for diagnosing and treating perimenopause and menopause, but we do often require blood tests to exclude other causes of fatigue and screening for cardiovascular risk factors such as cholesterol and diabetes. We also need a baseline testosterone level before initiating testosterone.
We can provide the recommended blood tests depending on the individual requirements. The patients can have self test blood tests at additional cost, or discuss the suggested tests with their NHS GP
We use a company called The Doctors Laboratory. We order the tests and they send you a kit to take the blood from a finger prick, with instructions and then you post it back to them. They give us the result to release to you. The samples are posted back to them and they process the results within 48 hours.
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Yes, we pride ourselves on our personal service and continuity of care is important to us. We are happy to answer any email query after a consultation. If a follow up appointment is required we have two options. A 30 minute consultation or a 15 minute check in.
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We can write a private prescription if it is appropriate. The patient will be emailed a code that can be used in any pharmacy. The prescription is issued as part of the consultation fee. The pharmacist will charge for the private prescription medicine and this is not available through NHS prepayment cards. There is a cost at the pharmacy for private prescriptions. Any repeat prescriptions outside of the consultation have a charge of £25 plus the pharmacy cost of the medication. This service is only available for patients who have had a consultation within 12 months.
If they prefer an NHS prescription we can write to your NHS GP with our treatment recommendations. NHS prescriptions for HRT are best paid for with a prescription prepayment card. Please see the link: https://www.gov.uk/get-a-ppc/hrt-ppc
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We prescribe regulated Body Identical HRT (sometimes called regulated Bio Identical HRT). This is made from plants and is identical in structure to the hormones of the body. All the hormone treatments that we prescribe are regulated and licensed so we know that they are safe and effective. We do not prescribe compounded Bioidentical hormones which are not regulated and are not recommended by the British Menopause Society.
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Yes, all of our clinicians are GMC registered doctors, GPs on The UK National Performers List, and BMS accredited advanced menopause specialists. We are regulated by CQC working with The Clinic by La Ross.
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Yes, we are compliant with GDPR. We are registered with the ICO. Patient notes and video consultations are all shared within our secure medical software system, Semble.
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Yes, we can arrange this with about two weeks notice through our translator provider Language Line. Your registration form has an option to select an interpreter so please let us know what you need.
Law update
In March 2026, the UK government launched plans for making workplaces fairer by tackling the gender pay gap and menopause support, under the Employment Rights Act 2025. From April 2026, companies with over 250 employees can voluntarily publish plans, choosing two tailored actions from government guidance, before it becomes mandatory by 2027.
Here’s what you need to know to get ahead:
What’s Required: Employers must pick at least one action for the pay gap and one for menopause support.
Key Dates: Voluntary publishing begins April 2026, with mandatory reporting expected by April 2027.
Where to Publish: Plans will be published on the official Gender Pay Gap Portal.
Action Ideas: Examples include mentoring programmes, transparent pay, flexible work options, and enhanced menopause action plans.
Why Now: This helps businesses attract and retain talent by creating supportive environments, particularly to keep women progressing at work.
contact us
Hours
Monday–Friday
9am–5pm
Phone
+44 1227 265990
Register your interest